Refund policy

Every card we sell is photographed and described as-is, so most sales are final. We make it right when we get something wrong.

We will refund or replace an order if:

• You received the wrong card, or a card in clearly worse condition than listed.
• The order arrived damaged in transit.
• The package was lost and tracking shows it never arrived.

How to request it: Email us at hello@holoraccoon.com within 7 days of delivery with your order number and photos of the card and the packaging. Do not remove a graded card from its slab.

Returns: If we approve a return, send the card back in the same protection it arrived in, in the same condition. We pay return shipping when the mistake was ours.

Refunds go back to your original payment method within 5 business days after we receive and check the return.

We do not accept returns for: change of mind, or condition differences that were shown in the listing photos.